No-Shows, Late Cancels and Cancellation Fee Policy
To be courteous to our stylists and other customers, please give at least 24 hours notice if you need to cancel, change or reschedule your appointment. Customers who no-show or cancel within 24 hours on 2 occasions may be asked for a non-refundable credit card deposit to hold future appointments.
Whip Salon does not offer refunds or credits on its services. We take great pride in our reputation for delivering consistent quality services. If you are dissatisfied with a service you have received for any reason, you may return to the salon for the original stylist to redo the service within 7 days of the original service. Re-dos are scheduled exactly like regular appointments and are provided at no charge. In some cases you may be able to schedule the re-do with a different stylist. Please call us on 203-442-6444 to arrange.
Payment must be provided at time of service. Whip Salon accepts Visa, Mastercard, American Express and cash. We are not able to accept Discover or checks. Tips must be made in cash. There is a Fairfield County Bank ATM in the shared parking lot at Whip Salon.